Cancellation and Refund Policy

We understand that plans can change, and we’re committed to providing a fair cancellation and refund policy. Please read the following terms to understand your rights and obligations regarding cancellations and refunds.

1. Cancellation Policy

  • Notice of Cancellation: If you need to cancel a booking, you must notify us in writing via email or through our contact form. The date we receive your cancellation notice will be considered the cancellation date.
  • Cancellation Fees: Cancellation fees vary depending on the type of booking, time of cancellation, and policies of third-party providers (e.g., airlines, hotels, tour operators). The following general guidelines apply:
    • Flights: Cancellations are subject to airline policies. Many airlines charge a cancellation fee, and some may not offer refunds for certain fare types.
    • Hotels: Cancellation policies vary by hotel. Some hotels may offer a full refund if canceled within a specified period, while others may charge a fee or not offer refunds.
    • Tours and Activities: Tours and activities may have strict cancellation policies, especially those requiring advance reservations. Cancellation fees may apply.
  • Refund Eligibility: Refund eligibility depends on the cancellation fee structure and third-party provider policies. If you are eligible for a refund, it will be processed within [XX] business days of the cancellation date.

2. Non-Refundable Services

Certain services are non-refundable, including:

  • Non-Refundable Flights: Some airlines offer non-refundable fare types. In these cases, you will not receive a refund for cancellations.
  • Non-Refundable Hotel Rates: Some hotels offer special rates that do not permit cancellations or refunds.
  • Special Events and Tours: Certain tours and events have strict no-cancellation policies.

3. Changes and Amendments

  • Changes to Bookings: If you need to change or amend your booking, please contact us in writing. Changes are subject to availability and may incur additional fees.
  • Substitution of Services: If a service you booked becomes unavailable, we will make every effort to offer a suitable replacement. If no replacement is available, you may be entitled to a refund.

4. Force Majeure

We are not responsible for cancellations or delays due to events beyond our control, including but not limited to natural disasters, political instability, strikes, or pandemics. In such cases, we will work with third-party providers to determine appropriate refund or rescheduling options, but refunds are not guaranteed.

5. Contact Information

If you have questions or concerns about our cancellation and refund policy, please contact us at +91 8708532690. We will do our best to assist you.

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